Interview
Some of My Best Friends
Are High-Tech
Conducted by Paul Gediman, Borders.com Senior
Editor
Paulina Borsook was a contributing writer at Wired
during the magazine's glory years. Her fiction, essays,
humor pieces and journalism on technology and culture have
appeared in print publications including Newsweek, Mother
Jones and San Francisco, and online at such sites
as Salon, Suck and Feed. She is one of
the few writers commenting on the high-tech world who is
both of that world and apart from it. Her perspective is
unique, scathing without being caustic. She is the kind of
writer whose work not only attracts readers but also creates
friends and enemies. In Cyberselfish:
A Critical Romp Through the Terribly Libertarian Culture of
High-Tech, Borsook takes cultural criticism to Silicon
Valley, arguing that the assumptions of high-tech culture
include a disdain for government, an almost childlike faith
in the free market and a tin ear for the complexities of
real politics. She has a name for the conglomeration of such
assumptions: technolibertarianism.
Please give us an overview of what you mean by
technolibertarianism and then tell us what's wrong with it.
Paulina Borsook: It's hard to reduce the
culture/religion of technolibertarianism to an elevator
pitch -- and I obviously felt I needed a book to describe
it, and couldn't just do so in a magazine article. Briefly,
it's a mindset that is
free-market/anti-regulation/anti-government/individualistic,
bordering on the social Darwinist. It comes in different
flavors and intensities and voter-registration habits,
deploys para-biological phraseology and is all the more
curious because no sector of society has benefited more and
suffered less from the government than high-tech.
There's much that's simplistic and hypocritical about
this worldview that ignores both high-tech's past and its
lived present. What's particularly disturbing about it,
though, is that because of the scads of money high-tech is
throwing off, the world at large is tempted to buy this
value-system along with the hardware and software high-tech
creates.
You have some pretty harsh things to say about the
culture of high-tech, yet you've spent a good deal of time
and sweat learning and writing about it. You wrote for Wired
at the magazine's beginning. Did something about the world
of high-tech appeal to you at some point? Why the
fascination with this beast?
PB: I sort of fell into high-tech, as many Bay Area
liberal-arts flakes do, because that's where the jobs were,
even back in the early '80s. I don't hate technology, and
some of my best friends are technologists. I always felt
myself to be sort of like the Saturday Night Live
character Lisa Lubner, girl nerd and second-rate poet.
Growing up, I was both a Lisa Simpson/Hermione from Harry
Potter, as well as someone who tagged around the fringes
of the arty kids. So my M.F.A. thesis at Columbia back in
the early '90s, inspired by a suggestion by dear instructor
Phillip Lopate, was a series of interconnected short stories
that show how the new information technologies deform
relationships. I always understood from my very first job at
a small software startup in Marin County that technology was
a human artifact; and part of the joy of writing for Wired
in the beginning was its founder's understanding that
technology is culture.
One of the many funny lines in the book appears when
you're trying to figure out why so many people in high-tech,
particularly men, feel victimized even though they're rich,
have had the best educations and are part of a subculture
that is defining the larger culture. You describe one
disgruntled email correspondent as exhibiting "the
ancient nerd-rage at being slighted by the (to him)
attractive art student who would have nothing to do with
him." This strikes me as something close to the heart
of your book, your astonishment -- both bemused and
horrified -- that this libertarian culture is essentially
the culture of smart, socially maladapted adolescent boys.
That it's attitude puffed up into a worldview.
PB: Since I suffer from protracted adolescence
myself, there's something of a takes-one-to-know-one factor
operating in the book. That is, I recognize the symptoms in
others because I know them all too well in myself. The
conformist kind of brashness that characterizes much of
high-tech culture today is very adolescent, as is its short
attention span, the faddishness of technologies and business
philosophies and the narcissism (the attitude that no one
suffers as we do or is as glorious as we are).
Narcissism's corollary is self-absorption, an
inability or unwillingness to look at the real, non-virtual
world. Again, your phrase is better than mine: "the
most virulent form of philosophical technolibertarianism is
a kind of scary, psychologically brittle, prepolitical
autism." Can you elaborate on what you mean by this and
tell us where this mindset comes from?
PB: Narcissism is pretty widely distributed in the
population, so I wouldn't want to come across as saying that
it's exclusively the province of techies. The
self-absorption and psychological brittleness I was
referring to there occurs at the fringes of the culture I am
documenting. It's the inability to grant any value to
anything that can't be measured in a certain way, the
assumption that we all are rational economic actors. It's
almost Nietzschean, the notion that altruism comes from
self-loathing and is ultimately destructive, that the
squishy human subjective stuff that can't be quantified is
best ignored.
Again, we're talking extremes here; but you may be
familiar with the book Shadow
Syndromes, an excellent Listening
to Prozac-type meditation on mind/body/brain/character
stuff, which discusses, among other things, how lots of
typical geek behaviors can be regarded as low-grade autism.
So it might be speculated on what kind of philosophy and
worldview would arise from such characters... and it might
look very much like what I have attempted to describe, in a
gonzo anthropology way, in Cyberselfish.
What is "business porn" and how is it
related to the culture of high-tech?
PB: I wrote an essay for the September 1999 issue of San
Francisco magazine on what I term business porn, and
also did a commentary along the same lines for the NPR
program, Beyond Computers. Basically, the definition
of business porn centers around the idea that so many
business books and so much media coverage of business
follows an entirely predictable, voyeuristic arc, where the
moves are all routinized, details are fetishistically exact
and there's a strange repetitive lack of distinctive
personality to it all. Plus, there's always a
guaranteed positive outcome. It's roughly analogous to the
way Harlequin Romances can be thought of as emotion porn, or
Tom Clancy novels as action porn.
Let's return to something you said earlier: "no
sector of society has benefited more and suffered less from
the government than high-tech." You address this irony
in the book, noting that such reflexive disdain for
government exists in an industry that was nourished by
federal money. The Internet, after all, started as federal
project. The research universities that made the high-tech
industry possible grew up on government contracts and
subsidies. Why do you think so many smart people are in such
denial about the fact that government, to a large extent, is
high-tech's mother?
PB: It's hard to say why West Coast high-tech is in
such denial. It's partly the argument libertarians make to
me often: "Just because I took the king's money once
doesn't mean I am forever indebted to the king." And
there's that adolescent quality again -- I'm going to be out
all night and rave away, but Mom, can I do my laundry here
and of course will the refrigerator be kept stocked? The
Western United States, and California in particular, in the
last five to 10 years, has been such a magnet for immigrants
of all kinds. Maybe these people simply don't know
any of the history or remember a time in California (pre-tax
revolt Proposition 13) when the public sector -- because it
was well-funded enough -- worked.
Many writers spend their lives preaching to the
converted, but you spend a lot of time writing right into
the lion's den. You make much of your living as a squeaky
wheel, a woman in a man's world, a humanities chick who pays
the rent by asking impertinent questions of -- and passing
withering judgment on -- the geekocracy. What kind of
response do you get?
PB: The response I get is mixed. There are many
people in high-tech who find that the work I do articulates
their own vague feelings of unease; or that while they may
find what I do slanted, overall they think my work is
more or less accurate. On the negative side, it's always
impolite to attack other's people's religion -- so I get the
response one might imagine when articles of true faith are
attacked. Pity for being so blind. Rage for being so
apostate. And in many cases, strange assumptions are made
about my character and background -- that I'm a debutante,
that I obviously couldn't have spent any time in high-tech
or else I wouldn't think as I do.
Business, fueled by high-tech, has become the cultural
lodestar for our time. Do you see an analogy between the way
high-tech libertarianism has shaped popular culture and the
way that the cultural assumptions of the industrial
revolution -- which brought us social Darwinism and a
fascination with eugenics -- shaped the Gilded Age? If so,
do you see any backlash on the horizon, something akin to
the progressive era of the early 20th century?
PB: It is interesting that certain fin-de-last-siècle
trends (social Darwinism, eugenics) get echoed in our own fin-de-siècle
(the faux spirit of meritocracy in high-tech, the
pseudo-biological thinking). And it's just eerie how much
the language of turn-of-the-century, Gilded Age,
California-as-the-promised-land era sounds so much like the
booster language coming out of the Bay Area once again 100
years later. Gray Brechin, in his wonderful, seminal,
germinal Imperial
San Francisco touches on similar themes with regard to
the first San Francisco gold rush: the rhetoric/fantasy of
individual initiative (the lone placer miner) versus the
reality of a new communications technology (the telegraph)
in cahoots with big money (Wall Street) making fortunes for
a few (strip mining the Sierra Nevada).
As for a backlash, I would say people outside high-tech
do seem to be experiencing a vague unease with the culture
I've documented, aided of course by the NASDAQ wobble. Hey,
maybe the new new economy ain't what it's cracked up to be.
Copyright © 2000 by Borders Online, Inc. Photo by
Leslie Kosoff.
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